How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service

In this week's customer story you will discover how Dynamics 365 Customer Service with Copilot integration transforms customer service reps into 'super agents'. You will learn the details of how Copilot's advanced AI capabilities empower agents to excel by streamlining processes, enhancing efficiency and ensuring superior support delivery. Ready to transition from mundane tasks to complex problem-solving and elevate customer service? Contact us to discuss how can get you started.

How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service published by Aksara United Management Sdn Bhd

Aksara Logo -01.png

As an ICT Solution Provider, We at AKSARA UNITED MANAGEMENT SDN BHD consistently strive to provide excellent service to our clients in delivering Management and Personal Development Services, Professional Best Practice , IT Technical Consulting & services, Business Application Development & Government Incentive Schemes.

Our expertise range from Microsoft Technologies, Cisco Networking, Amazon Website Services (AWS), Comptia Certification, JAVA, Sun Solaris Linux/Unix, Oracle, Security , Programming Languages, Web Development. Mobile Content Development , Digital Marketing Courses, and other cutting edge technologies.

AKSARA UNITED MANAGEMENT SDN BHD training centre is located at the heart of Kuala Lumpur with a well equipped state of the art IT equipment which allows our clients to have maximum hands-on practice. Our classrooms are also comfortably furnished with multi-platform, networked computers, integrated softwares & fully functional data centre with multiple arrays of real servers for our participants in order to expose themselves in relevant industries. In our endeavour to ensure all attendees fully understand and are able to use the new knowledge acquired, post class support or courses attended is made available via e-learning assistance & mentoring session.

Home
Contact Us
Schedule a Meeting
Fair Use
The material on this site is provided for educational and informational purposes. All photos that haven't been taken by us have either been purchased, used with permission, credited and linked back to their original sources or believed to be public domain. It is believed that this constitutes a `fair use` of any such copyrighted material as provided for in section 107 of the US Copyright Law. In accordance with Title 17 U.S.C. Section 107, the material on this site is distributed without profit to those who have an interest in using the included information for research and educational purposes. If you wish to use copyrighted material from this site for purposes of your own that go beyond `fair use`, you must obtain permission from the copyright owner.

The full experience is only one step away!

Aksara United Management Sdn Bhd is ready to help!

Please confirm your email address!

How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service