Mountain Equipment Company gears up for better customer experience with Dynamics 365 | Microsoft Customer Stories
Retailers need reliable, real-time financial insight to make informed decisions and deliver better customer experiences. This customer story highlights how Mountain Equipment Company strengthened its finance operations with Dynamics 365 Finance, gaining clearer visibility, streamlined processes, and greater business agility. Read the story to see what's possible and contact Aksara United Management Sdn Bhd to discuss how Dynamics 365 can support your organization's goals.
Why did MEC switch to Dynamics 365?
MEC switched to Dynamics 365 to address the limitations of their legacy ERP system, which lacked integration, speed, and visibility. The new platform allows MEC to streamline operations, enhance oversight across finance, supply chain, and commerce systems, and ultimately improve customer experiences.
How has Dynamics 365 improved MEC's operations?
Dynamics 365 has improved MEC's operations by accelerating reporting processes, enhancing inventory visibility, and modernizing the point-of-sale system. Transaction times have decreased by nearly 50%, and financial reporting is now at least 20% faster, allowing for better service and engagement with customers.
What benefits does MEC see from real-time inventory visibility?
Real-time inventory visibility allows MEC to make proactive decisions regarding stock availability and reduce carrying costs. With updates every 15 minutes, store and warehouse teams can efficiently manage product movement, ensuring that customers receive their orders quickly and accurately.
.jpg)
Mountain Equipment Company gears up for better customer experience with Dynamics 365 | Microsoft Customer Stories
published by Aksara United Management Sdn Bhd
As an ICT Solution Provider, We at AKSARA UNITED MANAGEMENT SDN BHD consistently strive to provide excellent service to our clients in delivering Management and Personal Development Services, Professional Best Practice , IT Technical Consulting & services, Business Application Development & Government Incentive Schemes.
Our expertise range from Microsoft Technologies, Cisco Networking, Amazon Website Services (AWS), Comptia Certification, JAVA, Sun Solaris Linux/Unix, Oracle, Security , Programming Languages, Web Development. Mobile Content Development , Digital Marketing Courses, and other cutting edge technologies.
​AKSARA UNITED MANAGEMENT SDN BHD training centre is located at the heart of Kuala Lumpur with a well equipped state of the art IT equipment which allows our clients to have maximum hands-on practice. Our classrooms are also comfortably furnished with multi-platform, networked computers, integrated softwares & fully functional data centre with multiple arrays of real servers for our participants in order to expose themselves in relevant industries. In our endeavour to ensure all attendees fully understand and are able to use the new knowledge acquired, post class support or courses attended is made available via e-learning assistance & mentoring session.
Sign in with LinkedIn